Refund policy

Made Fresh, Just for You

Every [PICKLES] jar is handcrafted to order in our Atlanta kitchen — nothing sits in a warehouse waiting. Because your order is made fresh specifically for you, we're unable to accept cancellations, returns, or exchanges once production has begun, and food products cannot be restocked or resold for safety reasons. All sales are final.

We Stand Behind Every Shipment

If your order arrives damaged, defective, or incorrect, we'll make it right. Reply to your order confirmation email (or contact info@evergreenandmarket.com) within 24 hours of delivery with a photo of the issue, and we'll send a replacement shipment or issue a refund, at our discretion. No need to ship anything back.

Refund Processing

Approved refunds are issued to your original payment method and typically appear within 10 business days, depending on your bank.

Subscriptions

You can pause, skip, or cancel your subscription anytime before your next order enters production — once an order is being crafted, that shipment follows the policy above.

European Union

Customers in the European Union have a 14-day cooling-off period for unopened, non-perishable items, as required by law.

Questions?

We're a small family business and we answer fast: info@evergreenandmarket.com.